"Gen Y customers like to engage more regularly, preferring to interact with insurers at least twice as more frequently than other segments, especially via new channels such as social media."
World Insurance Report 2016
How will you meet the next generation insurance buyer’s expectations?
A high customer engagement bar has been set by the Ubers and Amazons of the world. Customer engagement of the past was a premium notice and an unpredictable phone call from an agent who hasn’t called in 3 years. That doesn’t work anymore. Customers want more frequent interaction and they want it to be digital. The LifeTime Platform makes these touch points possible and gives your or your agents control of how and when to reach out to your policyholders.
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